Cookie Policy

Cookies are small text files stored by your browser when you visit a website. They allow the website to remember your preferences, keep you logged in, and understand how you use the site. Similar technologies — such as local storage, session storage, and pixels — work analogously.

We use the following categories of cookies:

Strictly Necessary Cookies — Required for the website and platform to function. These include session authentication tokens, CSRF protection cookies, and preference settings. You cannot opt out of these without affecting core functionality.

Performance & Analytics Cookies — Help us understand how visitors interact with our site (pages visited, time on page, error events). We use privacy-respecting, consent-based analytics tools where available.

Functionality Cookies — Remember choices you have made (such as theme preference or your last viewed service) to improve your experience on return visits.

Marketing Cookies — We do not currently run advertising campaigns that require third-party marketing cookies. Should this change, we will update this policy and seek your prior consent.

Certain third-party services embedded in or connected to our platform may set their own cookies. These include:

• Razorpay — payment processing (strictly necessary for checkout) • Sentry — error monitoring (performance, non-identifying) • Vercel Analytics — web analytics (aggregated, consent-based)

We do not sell or share personal data obtained via cookies with advertisers or data brokers.

Session cookies expire when you close your browser. Persistent cookies remain until their expiry date or until you delete them. Authentication tokens for logged-in users are session-scoped by default; "remember me" functionality sets a persistent token valid for 30 days.

You can control cookies at any time:

Browser settings — Most browsers allow you to block or delete cookies via Settings → Privacy → Cookies. Note that blocking strictly necessary cookies will prevent login and checkout from working.

Our cookie banner — When you first visit, we display a consent banner for non-essential cookies. You can change your choices at any time via the "Cookie Preferences" link in the footer.

Opt-out links — For analytics tools that support it, we provide direct opt-out links in our Privacy Policy.

Withdrawing consent does not affect the lawfulness of any processing based on consent before your withdrawal.

This Cookie Policy is governed by the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDP Act). We process personal data collected via cookies only with a lawful basis under the DPDP Act — either your explicit consent or our legitimate interests where the impact on your rights is minimal.

We may update this Cookie Policy when we add new services, change technology vendors, or in response to regulatory changes. Material changes will be communicated via a banner notification on the website.

Last updated: June 2025

For questions about our use of cookies, contact our Data Protection Officer:

Eccellere Consulting Pvt. Ltd. Email: contact@eccellere.in Address: Bengaluru, India